Can 2FA be disabled or removed?
No, 2FA (Two-Factor Authentication) cannot be disabled on our platform or removed from your accounts. This is a security measure that helps protect your account and data. Here are a few key reasons why 2FA is mandatory:
- Enhanced Security: 2FA adds an extra layer of protection to your account, making it more difficult for unauthorized users to gain access. This ensures that even if someone obtains your password, they would still need a second form of verification to access your account.
- Compliance with Global Standards: The use of 2FA helps us comply with security and compliance requirements around the world for both B2C (Business-to-Consumer) and B2B (Business-to-Business) services. Many cloud-based services have adopted similar measures, so it’s an industry-standard practice.
- Salesforce Requirement: Salesforce have 2FA on their platform, so it is good practice to start getting use to it early.
If 2FA feels cumbersome, we do offer Single Sign-On (SSO) options with Google, LinkedIn, Yahoo, and Microsoft. As long as the email associated with one of these services matches your FoF account, you can use these to log in without the need for separate 2FA steps.
We understand that adjusting to 2FA might be an extra step, but it is designed with your security in mind.
If you require assistance with your 2FA, please complete the Form below to lodge a Service Request with our Customer Support Team.
Please complete the form in detail below